GoldBets Terms & Conditions — Please read before using the Platform

1 Introduction & Definitions

These Terms & Conditions ("Terms") constitute a legally binding agreement between the entity operating the GoldBets Platform and any Member ("you" or "Member") using our services. By creating an Account on GoldBets, you are deemed to have read and accepted these Terms in full.

• "GoldBets" or "we" — Refers to this platform and the company that operates it.
• "Member" or "you" — The person who has created an account on GoldBets or is using its services.
• "Account" — The personal account granted upon registering with GoldBets.
• "Bonus" — Any special offer, credit, or reward provided by GoldBets.
• "Platform" — GoldBets' website, mobile site, and any future applications.

2 Account Registration & Eligibility

Anyone wishing to create an Account on GoldBets must meet the following requirements. If these conditions are not met, GoldBets reserves the right to close the Account at any time.

• You must be 18 years of age or older.
• You are required to provide accurate and complete information. Providing false information will result in permanent Account closure.
• Each individual may operate only one GoldBets account.
• Two members of the same household may hold separate Accounts; however, verification will be required if they share the same payment method.
• Residents of regions where GoldBets does not operate are not eligible to register.

Keep your password and login details strictly confidential. Allowing any third party to access your Account is prohibited. If you suspect any unauthorized access, contact GoldBets Support immediately.

3 Deposit & Withdrawal Policy

The rules governing financial transactions on GoldBets are detailed below. We are always vigilant in ensuring the financial security of our Members.

• The minimum deposit amount on GoldBets is BDT 50 (bKash and Nagad).
• Deposits are generally credited to your account instantly.
• There are no processing fees on deposits.
• Withdrawals must be made through the same payment method used for the deposit.
• Deposited funds must not come through any third party.

• The minimum withdrawal amount is BDT 200.
• Processing time is typically between 15 seconds and 30 minutes.
• KYC verification is required for large withdrawal amounts.
• Wagering requirements must be met before withdrawing from your bonus balance.
• GoldBets reserves the right to temporarily hold any suspicious transaction.

4 Bonus & Promotional Offer Terms

GoldBets offers various bonuses and promotional offers, each subject to specific terms. Please read these terms carefully before claiming any Bonus.

• Each bonus offer has its own wagering requirement, which generally ranges from 5x to 30x.
• A minimum deposit of BDT 500 is required to qualify for the welcome bonus.
• A bonus offer may not be claimed more than once unless otherwise specified.
• Not all games may be playable with bonus balance — certain restrictions may apply.
• GoldBets reserves the right to modify or cancel any bonus offer at any time.

GoldBets takes strict action against any misuse of bonuses. Creating multiple Accounts from the same IP address or device to claim bonuses, engaging in bonus arbitrage, or fraudulently collecting bonuses will result in Account termination and forfeiture of all funds.

5 Gaming Rules & Fairness

All games on GoldBets are operated in accordance with international standards. Ensuring the transparency of our gaming system is our top priority.

• All slots and RNG-based game results are completely random and are regularly audited by internationally recognised organisations.
• Live Casino games feature real dealers and are broadcast live directly from a game studio.
• Game results may be voided due to a technical error, and the stake will be refunded.
• Using cheats or software to gain an unfair advantage in any game is strictly prohibited.
• GoldBets reserves the right to change odds in the Betting & Sports section.

6 Responsible Gaming

GoldBets believes gaming is a form of entertainment — not an addiction. That is why we place the highest importance on responsible gaming.

• Deposit Limit: Members can set their own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: You may take a break of anywhere between 24 hours and 6 weeks at any time.
• Self-Exclusion: You can temporarily or permanently close your account at any time.
• Session Limit: You can set a daily limit on how long you play.

Contact our support team to access GoldBets' responsible gaming tools.

7 Privacy & Data Protection

GoldBets takes the protection of your personal information very seriously. We never sell your personal or financial data to third parties.

• Your information is used solely for service improvement, identity verification, and legal compliance.
• All data is stored and transmitted using 256-bit SSL encryption.
• GoldBets may be required to disclose information in response to a valid request from a legal authority.

8 Account Closure & Termination

GoldBets reserves the right to close or temporarily suspend any Account. This action may typically be taken for the following reasons:

• Registering with false information.
• Creating multiple Accounts.
• Misusing or abusing bonuses.
• Participating in any fraudulent activity.
• Suspicion of money laundering or illegal financial transactions.
• Violating any of GoldBets' Terms & Conditions.

Upon Account termination, any valid balance (if applicable) will be returned to the Member; however, any bonus balance will be forfeited.

9 Limitation of Liability

GoldBets accepts no liability in the following circumstances:

• If a game is interrupted due to internet connectivity issues.
• Delays in transactions caused by third-party payment providers.
• If the site is temporarily unavailable due to unexpected technical issues.
• If your Account credentials are compromised due to your own negligence.

GoldBets is always committed to maintaining high service standards and assisting Members with any issues they encounter.

10 Changes to Terms & Legal Matters

GoldBets reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via their registered email or through the Platform.

Your continued use of GoldBets after updated Terms & Conditions are published will be considered acceptance of the new terms.

Effective date of these Terms: 1 January 2026. Last updated: 1 January 2026।